FAQs

Generally, be polite and civil. I mean, everyone should be polite and civil anywhere anytime. You can read this FAQs document to get the gist of it. This is the full version of rules:

• Terms of Service (Wall of text, but very important)

• Privacy Policy (Also wall of text)

Please refer to the commission process on my homepage by clicking on this link.

I work on a first-come-first-serve basis. This means if you are the first one to pay for your invoice, you will be on the highest priority.

A waitlist is for clients who want to keep a slot until my commission is opened again. To see the waitlist, go to Progress Tracker. Waitlist isn't always open, so keep an eye out!

To be on the waitlist, fill out the Commission Request Form and choose the option "Waitlist" when asked. I will then contact you in 24 hours to confirm your status in the Waitlist. If you accept the details, you will see it updated on the Progress Tracker.

Waitlist also operates on a first-come-first-serve basis, so when my service is open again, I will contact the earliest waitlister and wait for 48 hours for their response and payment until move on to the next person on the waitlist.

• If the wailister responds during the 24 hours, everything will proceed as usual as stated in Commission Process.

• If the waitlisted failed to respond during the 24 hours, their slot would be pushed back by 01 slot. 

A general ETA:

• Ideas, Sketch, and Lineart: 10 business working days

• + Flat Coloring 20 business working days

• + Full Render 30 business working days

• + Each Additional Character 10-30 business working days

• + Background 10-30 business working days 

However, depending on my schedule, it might take longer than the above estimates. In that case, I will inform you of this before proceeding to invoicing. 

Business working days are Monday to Friday, excluding holidays. I live in Vietnam so these are counted as Vietnamese holidays.

Adult contents are generally defined as below:

• Violence: extreme violence; gore; horror

• Substances: Depiction of usage of Class A drugs and some other drugs.

• Sex: Sentients engaging in sexual activities; non-sentients that are depicted sexually or involved in sexual activities with sentients; Non-nudity sentients engaging in sexual activities; Nudity depicted sexually.

What is NOT adult content:

• Artistic nudity: Nudity that is not sexual.

It's impossible to come up with an exhaustive Iist of what constitutes as adult content, so it's usually judged by your and mine common sense on a case-by-case basis. I have the right to reject taking any adult content commission that I find uncomfortable to work with. Usually, I'm comfortable with most violence and sex while not comfortable with the depiction of substance usage. Please contact me directly to work out the details.

(why do you charge extra for adult content?)

You will receive a Google Drive link containing the art (The link will remain accessible for at least 6 months after the commission is finished). The artwork will be in a high-quality .jpeg file, at least 144dpi. If you want to specify a resolution for printing, please mention this in the commission request form or send me a message. If you order a traditional art commission, you'll still only receive the digital version (*).

No. I live in Vietnam and it's very expensive and risky to send physical copies overseas. I can only send you the digital version even if you order a traditional commission.

To add 2nd character to your commission, 80% of the total price (after adding background, pet and complex weapons and props) will be added to your bill; from the 3rd added character onwards, only 40% of the total price (after adding the 2nd character as well) will be added to your bill. For example, a lineart bust commission with 3 characters and a simple background will be calculated as follows:

45$ (base price of bust, 1 chara) + 20$ (simple background) = 65$

→  65$ x 80% + 65$ = 117$ (price of bust, 2 chara, simple background)

→  117$ x 40% + 117$ = 163.8$ (price of bust, 3 chara, simple background)

(This is just an example, prices might have changed since I wrote this FAQs)

Too complicated? Just contact me and ask for an estimate.

For each additional pet added, a percentage of the base price will be added to your bill. This percentage is determined on a case-by-case basis. The bigger and more complex the pet is, the more expensive it becomes.

For example, a lineart bust commission with 2 characters, a shiba inu, and a simple background will be calaculated as follows:

45$ (base price of bust, 1 chara) + 45$ x 30% (price of shiba inu) = 58.5$

→  58.5$ + 20$ (simple background) = 78.5$ (price of bust, 1 chara, shiba inu, simple background)

→  78.5$ x 80% + 78.5$ = 141.3$ (price of bust, 2 chara, shiba inu, simple background)

Too complicated? Just contact me and ask for an estimate.

For each additional complex weapon and/or prop, a percentage of the base price will be added to your bill. This percentage is determined on a case-by-case basis. The bigger and more complex it is, the more expensive it becomes.

For example, a lineart bust commission with 2 characters, a sword, and a simple background will be calculated as follows:

45$ (base price of bust, 1 chara) + 45$ x 30% (price of sword) = 58.5$

→  58.5$ + 20$ (simple background) = 78.5$ (price of bust, 1 chara, sword, simple background)

→  78.5$ x 80% + 78.5$ = 141.3$ (price of bust, 2 chara, sword, simple background)

Too complicated? Just contact me and ask for an estimate.

For each set or complex armor, a percentage of the base price will be added to your bill.

For example, a lineart bust commission with 2 characters, one of them has complex armor, and a simple background will be calculated as follows:

45$ (base price of bust, 1 chara) + 45$ x 30% (price of armor) = 58.5$

→  58.5$ + 20$ (simple background) = 78.5$ (price of bust, 1 chara, 1 armor, simple background)

→  78.5$ x 80% + 78.5$ = 141.3$ (price of bust, 2 chara, 1 armor, simple background)

Too complicated? Just contact me and ask for an estimate.

From 0$ to 400$, you have to pay the full amount before I start working on the commission.

From 400.01$ and above, you pay a deposit (half of the total amount) before I start working on the commission. The rest can be paid later when I finish the art. You have to pay the rest before I send the commission to you.

I do not accept payments in dApoint.

I do not accept payments in bitcoins.

I do not accept payments in crypto currency.

With PayPal. I will send you a Paypal invoice that can be paid using PayPal/debit card/credit card.

With PayPal, which means any currency will be converted to USD for the transaction. This might incur fees from your bank and/or Paypal and you will have to pay those fees yourself.

There might be money exchange fees (if you pay by currencies other than USD), bank transaction fees, or other transfer fees depending on what service you are using to pay with, but that's on your part, not mine. I only accept PayPal in USD.

I will send a new Paypal invoice and you will pay with it.

Because I've decided it's best to just include it in the price for convenience.

Adult content is much more difficult technically, and much more riskier legally, compared to generic content.
However, not all levels of adult content will be charged extra. Some light stuff will be normally priced. Just contact me directly about this if you are unsure.

Yes. But you will not be refunded unless stated otherwise by me (the artist). In case of a dispute, please remain in communication with me to resolve the situation together.

Yes. In this case, I will make a full refund to you. 

If you are the one canceling the commission, no refund will be made whatsoever unless stated otherwise by me (the artist). In case of a dispute, please remain in communication with me to resolve the situation together. 

If I am the one canceling the commission, a full refund will be made.

You can decide whether or not you want the work-in-progress art in both cases.

Usually 3-7 business working days. It may take up to 15 business days for PayPal to process your refund, please be patient and remain in communication with me in the meantime.

It may take up to 15 business days for PayPal to process your refund, please be patient and remain in communication with me in the meantime.

The deadline may be affected by unforeseeable factors. If there is a delay, the deadline will be extended to a period of 72 hours which is called the Extended Deadline Period. If no contact from me is made during this period, I will have to make a Full Refund to you with or without the finished Artwork.

Short answer: Share and make unedited copies in any formats for personal and non-commercial purposes only.

Long answer: All of my art is licensed under Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) unless stated otherwise.

• BY: Credit must be given to you, the creator.
• NC: Only noncommercial use of your work is permitted. Noncommercial means not primarily intended for or directed towards commercial advantage or monetary compensation.
• ND: No derivatives or adaptations of your work are permitted. 

Yes, as long as you keep the artwork intact without any modification and you don't sell any copy. 

All of my art is licensed under Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) unless stated otherwise.

• BY: Credit must be given to you, the creator.
• NC: Only noncommercial use of your work is permitted. Noncommercial means not primarily intended for or directed towards commercial advantage or monetary compensation.
• ND: No derivatives or adaptations of your work are permitted. 

No.

All of my art is licensed under Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) unless stated otherwise.

• BY: Credit must be given to you, the creator.
• NC: Only noncommercial use of your work is permitted. Noncommercial means not primarily intended for or directed towards commercial advantage or monetary compensation.
• ND: No derivatives or adaptations of your work are permitted. 

You can, provided that:

• You have received written permission from me and,

• You credit me properly by linking to my website and,

• You make no money off of it.

Yes, of course. You get 1 free revision. For each additional revision, you will have to pay a new invoice. Regarding the price of additional revision, refer to the Price List.

No, you cannot, unless stated explicitly in a written document by me. However, in all commissions, you get 1 free revision. For each additional revision, you will have to pay a new invoice. Regarding the price of additional revision, refer to the Price List.